66 James Street, Stoke-on-Trent, ST4 5HS 01782 769122


Quickly responded and able to get me a viewing. Great price for a great location and newly furnished house!

Facebook Review:- Aamish Ahmed

Truly a pleasure, would recommend

Facebook Review:- Alex Woodhouse

Been amazing from get go - from viewing to moving in. So helpful! So friendly! And very understanding of students!

Facebook Review:- True Meischke

Sold my house through Lizzie at Quality Lets & Sales 100% recommend really friendly & helpful & half the price of the other agents!

Facebook Review:- Zoe Gunn

Very friendly. Quick and trust worthy. Excited to move in in September. Very helpful

Facebook Review:- Ethan Joynson

had an all round great experience, lovely agent Liz, any issues and they're straight on to it and would definitely recommend 100% couldn't ask for a better experience

Facebook Review:- Sophie Jones

I was impressed with Alex’s enthusiasm when we met so entrusted him with instructions to sell my investment property, I was not to be disappointed. He and Elizabeth delivered on all they promised, regularly communicated as the sale progressed and achieved the result they suggested. Definitely use them again

Facebook Review:- Carol Heywood

Highly recommended great local knowledge and gets the property sold quick and the process is smooth and hassle free .

Facebook Review:- Wayne Damant

Very friendly and always contactable.
We approached Quality when our original estate agents struggled to resell our property, when the 1st buyer had to pull out. I gave Quality estate agents a very tight timescale, to avoid losing the house we were buying. They went above and beyond and secured a buyer within the first viewing. Unfortunately things didn’t work out but as soon as they were informed of this, they were on the ball arranging more viewings. It’s been a very long 5 months but they were always contactable no matter what time of the day! We were treated like people , not a number! We got a lot more from Quality for half the price of the other estate agents!!
I can not thank them enough !!!

Facebook Review:- Tracey Boylan

Possibly one of the best estate agents I’ve ever dealt with
Liz was very professional and always on hand straight away when we had questions or things to chase, and where one company couldn’t sell our house in 2 months, all it took with Quality Estate Agents was 2 days to sell!
Although our sale eventually fell through due to a problem on our end, we won’t hesitate to come back and use Liz and the team when the time comes to sell again
Many thanks again for your hard work!

Facebook Review:- Nathan Crutchley

Thank you Liz & Alex for sticking with us for almost a year in selling my parents house. It’s been a pleasure having you as our estate agent. Highly recommended!

Facebook Review:- David Mcgall

Highly recommend - big thank you to Liz for all your help with my partners family house sell. It was a stressful time for everyone and it was made so much easier by your professional, friendly and helpful manner. Always in hand to offer advice - what will you do with all this free time?! Thank you again

Facebook Review:- Rhea Latham

A huge massive thank you to Liz and Alex for an amazing service . After having a very bad experience with another agent and our sale falling through we put our house on the market with Quality Estate Agents and did not look back. Within a month they had sold our house. Despite all the complications and issues they remained professional, calm, and reassuring, always communicating every step of the way. We would highly recommend them to anyone thinking of putting their house on the market. Thank you once again! xx

Facebook Review:- Tracy Bromley

Quality Estate agents have been amazing. I have not had to do anything Liz has dealt with everything, she has kept me up to date with all correspondence and has been professional throughout , I would recommend Quality Estate agents 100% for cost , efficiency and professionalism.

Google Review:- Michelle Wood

Highly recommended! As a landlord choosing the correct agent is very difficult especially in a new town. Quality Estate Agents however have been nothing short of superb. Both Elizabeth & Alex have been the most helpful in dealing with all cost effective maintenance issues, refurbishment, providing reassurance and securing a tenant within weeks! They treat homes as their own taking all the stress off the landlord. This one to one service I've never had with commercial agents and would choose this family business over them every time. Keep up the fantastic work!

Google Review:- Suki B

Both Alex and Lizzie manage 2 hmo,s on behalf of myself and my brother. We have been kept upto date all the way from conversion of the properties to the management aspect.

You want an agent to act in your best interests and these guys live up to their name

We are extremely satisfied with the level of service we have received.

Google Review:- Junaid Jamall

Just sold my house with Quality Estate Agents, brilliant service all round, very friendly, sold my house in the space of three weeks, always stayed in contact and went above and beyond through out the sale.

Thanks for all your hard work

Google Review:- Jayne Brierwood

I purchased my house from Quality Estate Agents in March. Alex & Elizabeth are the most helpful, kind & professional people I have ever dealt with. They kept me well informed throughout the whole process. I would recommend them to anyone. My only regret is that I didn’t use them to sell my property. They are brilliant.

Google Review:- Samantha Mayland

QEA were helpful, informative and pleasant to deal with from start to finish. Excellent Service and I would highly recommend.

Google Review: Alan Shadbolt

Quality Estate Agents sold our three properties within days - at prices above our expectations. Very professional service from Elizabeth & Alex. Highly recommended by me and I have used many Local Agents in the past.

Google Review:- Phil Mellor

A wonderful service, responsive and extremely attentive.

Google Review:- Abigail Swallow

Fantastic estate agents very professional can't thank Elizabeth and Alex enough they have both been very helpful thanks so much Ben and Victoria

Google Review:- Ben Clarke

Having a property with a mine shaft entry within 20mtrs of my Property my previous estate agent had told me that my property no longer met the requirements of a normal residential and the best thing to do was to send my property to an auction!
i had only lived in the property just over 2yrs and had add no issues of this nature when purchasing it.
Having spoke to both Liz and her Dad they were very reassuring and offered excellent advise and devised a plan ready to re market my property offering the best way forward to both myself and future buyers.
The complete package was excellent and we had lots of viewings booked which lead to 5 offers of the asking price and above.
The chosen purchaser was well informed of all possible issues regarding the mine shaft and was provided with all relevant coal mining reports giving him total reassurance that with the correct lender there would be no issue.
Liz was very good with communication all the way through and i felt very reassured that i was in safe professional hands.
I am so glad to have used this company of recommendation from a friend of mine who was also very happy with the service.

Google Review:- Karen Porter

Absolutely amazing service from start to finish. I needed a lot of help and advice with various things and they could not do enough. A stressful time in my life made stress free because if their friendly attitude. I felt like I was their only customer, nothing ever felt like it was too much trouble. A proper family business with the best family values. Excellent value for money too, cheapest I found and I had a lot of quotes and was fed a lot of rubbish by other agents. I was waiting for the catch, but there wasn't one. 100% the best by a million miles.

Google Review:- Karen Pagett

As a part exchange deal on a new build, the housebuilder appointed 2 agents, after a few weeks, 1 wasn't performing and I asked to replace them with Liz, who totally outperformed the agent replaced but forced the other national agent to redouble their efforts.

Would highly recommend Liz, if you want an agent who'll go that extra mile and be very proactive in getting your property in front of potential buyers.

Google Review:- Andrew Bowers

Been amazing from get-go - from viewing to moving in. So helpful! So friendly! And very understanding of students!

Facebook review:- True Meischke recommends Quality Estate Agents

Sold my house through Lizzie at Quality Estate Agents 100% recommend really friendly & helpful & half the price of the other agents!

Facebook review:- Zoe Facebook review:- Zoe Gunn recommends Quality Estate AgentsGunn recommends Quality Estate Agents

I’ve delt with a few landlords and ladies through my life  and I have to say, Quality Estate Agents are a breath of fresh air. Down to earth, lovely people who have even been there with good advice away from business. Lizzie especially is a fab property manager and it’s been a pleasure to deal with her, no task to small. If I’m ever in a pickle again they will be my absolute go to for accommodation. Thanks Lizzie & Al

Facebook review:- Sean Kelly recommends Quality Estate Agents

Just moved into a Quality Estate Agents property and so impressed with everything, from the genuine and professional manner of my landlords to the all the homey touches that really make the place feel special. You can really tell they care about what they do and take pride in each and every property.

Facebook review:- Beth Hall recommends Quality Estate Agents

Amazingly friendly and helpful landlords, Lizzie especially is lovely and always willing to help. Spotless house when I moved in and very reasonable rates, couldn't recommend them enough.

Facebook review:- Brogan Ryan-Bryne

HMO minefield, was about to sell up as all the new regulations are now too much for me as I work full time, so really didn't need the stress when I get home from work. After chatting to a few letting agents who did not impress I came across Quality Estate Agents, down to earth & spoke my language. 6 months on absolutely bliss no regrets. I now have the confidence to buy another.

Google review:- Steven Bowler

Great management company, as a landlord they have gone the extra distance to rent my property.

Google review:- Harry Gravel

Quality Estate Agents are the best ever people I have worked with so far. The are really dedicated to their job, very helpful and very hardworking. I would highly recommend them to anyone who wants excellent service.

Thank you very much!

Google Review:- Philip Tconev

I have been with Quality Estate Agent a year now and can honestly not fault them, they are very professional and reliable. They take a very proactive approach to finding you tenants and managing your property as if it were there own.

I live out of the area and knowing Quality Estate Agents is managing my properties gives me peace of mind. I have used other letting agents previously but these guys really do stand out from the rest.

Google Review: Ash Latif

I came across Quality Estate Agents in 2016 they were Quality Lets back then. Alex sold me a portfolio of 4 student houses, absolute magnificent deal and perfect services, Elizabeth has been managing our portfolio brilliantly. their customer service levels are out of this world. Having the right agent allows me to expand my portfolio further.

Doctor M Musadiq