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What do Estate Agents REALLY do?

Posted on Thursday, September 9, 2021

What do Estate Agents REALLY do?

Ask that question to 10 people and you will get answers along the lines of


-       Sell houses

-       Put properties on rightmove

-       Help people buy houses

-       Market houses

-       Rob you


But, none of those are correct. Estate Agents physically, and mentally move people. They help them move house but they also help people navigate the minefield and stresses of mentally moving on with their life.


How Lettings and Estate Agents Move People


Stage 1 Listing a Property

-       List a property

-       Source new property leads

-       Book valuation

-       Attend valuation appointment

-       Follow up appointment

-       Win instruction

-       Perform ID Verification Anti-money laundering checks

-       Prepare photo & Floorplans

-       Write property description and prepare brochures

-       Launch property on website

-       Launch property on portals

-       Launch property on Social Media


Stage 2 Finding The Right Mover

-       Find Movers

-       Register Movers Details

-       Movers qualification

-       Invite qualified movers to view

-       Book viewing with mover

-       Confirm viewing with 3rd parties

-       Attend viewing

-       Obtain viewing feedback

-       Pass Feedback to property owner

-       Get offers

-       Communicate offer to owner

-       Negotiate agreed deal terms


Stage 3 Troubleshooting and Progressing

-       Process ‘offer accepted’ paperwork

-       Verify Mover ID
Arrange Conveyancing / Tenancy Agreement

-       Troubleshooting / Prevent deal fall through

-       Arrange mortgage / move in funds

-       Arrange survey / Inventory

-       Manage chain / prevent deal fall through

-       Chase to exchange / agreement signing

-       Hand over keys for move in / completion